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Refund Policy
Last updated: March 2026 | KL Creatives Studios — Registered CIC No. 17065168
Summary of our refund policy for all bookings made through klcreativesstudios.com:
Notice given | Refund | How to claim |
|---|---|---|
More than 7 days before session | 100% refund | Email us with booking ref |
3–7 days before session | 50% refund | Email us with booking ref |
Less than 48 hours before session | No refund* | Exceptional cases — email us |
* Exceptional circumstances (such as a sudden bereavement, medical emergency, or hospitalisation) will be considered individually. Please email enquiries@klcreativesstudios.com and we will do our best to help.
Refunds are returned to the original payment method within 5–10 working days.
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